Kaiser Permanente Hawaii - QUEST - Benefits

QUEST Integration Benefits



Find out more about the services & benefits of Kaiser Permanente’s QUEST Integration program.

QUEST Integration Handbook

Get more information by reading our Kaiser Permanente QUEST Integration member handbook.

KP Provider Directory

Find out about our QUEST Integration providers by reading our Kaiser Permanente Provider Directory

If you qualify, you may be able to get services from our Long Term Services and Support Providers Directory

Prior Authorization

If you are a member, click on this link to access you Prior Authorizations online. If you are not a member or if you are the parent of a child who is a member, please call Customer Service at 808-432-5330 or email us at kpquest@kp.org to request a copy.

Service Coordination

Service coordination is available to members with special health care needs who live in a home, community setting, or long-term care facility.

Do you qualify?

How can I reach my service coordinator?

Service Plan

If you are a member, click on this link to access your Service Plan online. If you are not a member or if you are the parent of a child who is a member, please call your service coordinator at 808-432-5330 or email us at kpquest@kp.org to request a copy.

Explanation of Benefits

If you are a member, click on this link to access your Explanation of Benefits online. If you are not a member or if you are the parent of a child who is a member, please call Customer Service at 808-432-5330 or email us at kpquest@kp.org to request a copy.

Get After-Hours Advice

We have registered nurses available to give you medical advice when you need it.  View our after-hours advice schedule.

Change Information

To tell us about a name change, a change in family size, a change in PCP or to request a change in service coordinator, please use the information below.

Call Us

For more information about Kaiser Permanente QUEST Integration benefits and services, please call our customer service at: