REMINDER! Has your name, address, phone number, or email changed? Please update your contact information to ensure you continue to receive important benefits information. To make changes, you may log in to your account at medical.mybenefits.hawaii.gov or call us at either 808-432-5330 or 1-800-651-2237 (TTY 711). Mahalo!

Kaiser Permanente Hawaii - QUEST enrollment banner

Apply for QUEST Enrollment

 

1 How to Apply for Kaiser Permanente QUEST Health Plan

Kaiser Permanente participates in QUEST for those who live on Oahu or Maui. Once you qualify for QUEST (Hawaii Medicaid) through the State of Hawaii, Department of Human Services, Med-QUEST Division, you’ll need to apply for health coverage. When applying, be sure to choose Kaiser Permanente.

Apply for Medicaid

The Med-QUEST Division accepts applications for medical assistance coverage online, over the phone, by mail or Fax.  Fill out the application as completely as possible. Completed applications ensure more timely determination.  If additional information is needed, the Med-QUEST Division will contact you.

You have three ways to apply for a health plan:

  1. Apply Faster Online at https://medical.mybenefits.hawaii.gov
     
  2. Call Med-QUEST Customer Service:
    1-800-316-8005 toll-free TTY users, call 1-855-889-4325 toll-free or 711
     
  3. Fillable PDF Application
    Fill out the application as completely as possible.  Print the completed application then mail or fax to the Med-QUEST Division Eligibility Office nearest you

Find more information here: Apply for Medicaid

  What you may need to apply:

  • Social Security Numbers (or document numbers for any legal immigrants who need insurance).
  • Employer and income information for everyone in your family (for example, from pay stubs, W-2 forms, or wage and tax statements).
  • Policy numbers for any current health insurance.
  • Information about any job-related health insurance available to your family.

 If you have questions about Kaiser Permanente QUEST health plan, call us at 1-800-651-2237 (toll free)

 1Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente health plan service area in which you enroll.