Know Where to Go For the Care You Need
Not sure where to go for care? Get started by learning more about virtual, urgent, and after-hours care options at kp.org/knowbeforeyougohawaii
Get Care Around the Clock
Convenient care options
Have a health need that can’t wait? You have options to get care, day or night. Learn more about your care options at kp.org/getcare
24/7 phone advice
Talk with a registered nurse anytime. Call 1-833-833-3333 (TTY 711) for things like:
- Medical and mental health questions
- Help choosing the right care
- Self-care advice
Get Care Now
24/7 virtual care by video or phone with a clinician.1 No appointment needed. Good for things like:
- Coughs, cold, or flu
- Urinary tract infections
- Pink eye
E-visit
Fill out an online questionnaire. Get advice or treatment within 24 hours. Good for things like:
- Urinary tract infections
- Diarrhea
- Cold symptoms
- Insomnia
- Anxiety
Urgent care
See a clinician in person.2 Urgent care is available at our Honolulu Medical Office, Maui Lani Medical Office, and West Oahu Medical Office. Please call 1-833-833-3333 (TTY 711) before you go. Visit for things like:
- Minor sprains, cuts and wounds
- Fever
- Vomiting
- Earaches
Emergency care
If you feel your health is in danger and you need care right away, call 911.
Symptoms include:
- Trouble breathing
- Severe chest pains
- Decrease or loss of consciousness
- Severe stomach pain that comes on suddenly
- Bad injuries or wounds
[DISCLAIMER]
- When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state.
- An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include minor injuries, backaches, earaches, sore throats, coughs, upper-respiratory symptoms, and frequent urination or a burning sensation when urinating.