IMPORTANT! Has your name, address, or phone number changed? Please update your contact information with us so you can receive up-to-date information. To make changes, you may log in to your account or call us at either 808-432-5330 or 1-800-651-2237 (TTY 711). Mahalo!

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How to reach us with questions about Kaiser Permanente's QUEST Integration program.


Health Coordinator 

To reach us with questions about your Health Action plan. Please call:

Email your Service Coordinator through Please see question #10 in the Help section for more information.

Call Us

For more information about Kaiser Permanente QUEST Integration program, please call Kaiser Permanente QUEST Integration customer service:

Hours of operation: Monday - Friday, 7:45 a.m. 4:30 p.m, except state holidays.

Email Us

You may also email us at We will respond to email by the close of the next business day.

Advice Nurse

During clinic hours: Call a Kaiser Permanente clinic 

After clinic hours: Call our After-Hours Advice Line.

Telephone numbers: 

Oahu: 1-808-432-7700

Neighbor Islands: 1-800-467-3011 (toll free)

1-877-447-5990 (toll free TTY for the hearing/speech impaired)


Monday thru Friday:
5 p.m. to 8 a.m. next day

12 p.m. to Monday, 8 a.m.

8 a.m. to 8 a.m. next day